This policy applies to any personal data provided to my business. I trade under the name Karen Butler, using Karen Butler Designs or Literally Yarn brands.
I use any data you provide me with, only for the purposes for which it was supplied. I do not share data and keep the minimal amount of data I maintain secure. All personal data I store is only accessible by me, or is accessed by using password protected services such as Payhip, Ravelry and MailChimp; and only I know the password for these services.
Mailing List – MailChimp
Pattern Sales – Payhip
receive notification of purchases which Payhip sends out automatically. These are kept for three months in case of Paypal disputes before
deleting. I can access purchase records stored on Payhip if you have any
queries about purchases or to send you any updates to the patterns. These records include purchased items and date, email address, and approximate location when the purchase was made.
Pattern Sales – Ravelry
receive a copy of the download email which Ravelry sends out automatically as
proof of delivery. These are kept for three months in case of Paypal disputes before
deleting. I can access purchase records stored on Ravelry if you have any
queries about purchases or to send you any updates to the patterns in your
Ravelry library. These records include Ravelry name and email address.
Pattern Sales – Other
Payments – PayPal
If you contact me
by email, I will have access to your email address so I can reply to you, and
any other information you include. Emails are stored so I have a record if you
contact me again with a related query. I may refer to information you provided
about problems when correcting/
updating knitting patterns, or information I publish elsewhere such as on my website. Your emails will be kept private, and never shared.
You have the right to ask what data I hold, and to request that I correct errors, or delete any which I do not need for legal business reasons.
Further information on your rights regarding how your personal date is handled, including making requests and complaints can be found on the Information Commissioner's Office website.
If you have any concerns, please contact me by email.